Cancellation & Event Policy

This policy applies to all bookings made with Desert Adventures Gellyball.

Cancellation Policy

24-Hour Cancellation Window
Cancellations are allowed up to 72 hours before the scheduled event start time.
Cancellations made within 72 hours of the event are non-refundable.

Rescheduling
Reschedule requests must be made at least 72 hours before the event.
Rescheduled events must take place within 90 days of the original booking date.
All reschedules are subject to availability.

No-Shows
Failure to attend a scheduled event without prior notice will result in full forfeiture of payment.

Weather & Safety
Events may be postponed or rescheduled by Desert Adventures Gellyball due to unsafe weather or safety concerns.
In these cases, clients will be offered a reschedule at no additional charge.

Party & Event Agreement

By booking an event with Desert Adventures Gellyball, the client agrees to the following terms:

Booking & Payment
Full payment or required deposit is required to secure an event date.
Bookings are not confirmed until payment is received.

Participant Requirements
All participants must complete a waiver before participating.
Participants under 18 must have a waiver signed by a parent or legal guardian.

Safety & Conduct
All participants must follow staff instructions and safety rules.
Desert Adventures Gellyball reserves the right to remove any participant for unsafe or disruptive behavior without refund.

Equipment Responsibility
All equipment remains the property of Desert Adventures Gellyball.
Clients are responsible for all damage caused by misuse or intentional abuse of equipment.

Liability Disclaimer
Desert Adventures Gellyball is not responsible for lost or damaged personal property.
Participation involves physical activity and inherent risk, which the client voluntarily accepts.

Right to Refuse Service
Desert Adventures Gellyball reserves the right to refuse or terminate service for safety concerns, rule violations, or inappropriate behavior.

Agreement Confirmation
By completing a booking, the client acknowledges that they have read, understood, and agreed to this Cancellation & Event Policy.